Straightforward answers about progress notes, clinic setup and the support available to Australian physiotherapy and allied-health teams.
Repnotes includes Smart Note Templates for common clinical models, including SOAP, DAP, BIRP, PIE and SBAR, as well as initial and standard consultation structures. Selecting a template configures the available note fields. The practitioner reviews and adjusts the completed note before it is used or transferred.
Start the activity, then turn on the microphone switch at the lower-left of the workout graphs. A red indicator and rolling words confirm that transcription is active, and it remains enabled until you turn it off or the session ends. To route speech into note fields, say a command such as “Repnotes add to observations…” followed by the content—the comma is not required, and common transcriptions such as “Rep Notes”, “Rep Know”, “Rip Notes”, “Prep Notes” and “Reps” are accepted. The live transcription turns faded green while a command is active; pause for three seconds or say “Repnotes done” to end its content. After the activity, open the pre-populated Transcription section and tap Interpret. Repnotes appends supported commands to the matching fields without replacing your existing text. Review all populated fields before sending the note. See the complete Activity Transcription and Voice Commands Guide.
During a camera-based workout, tap the video control to start recording. Recording pauses and resumes with the workout. When the session ends, Repnotes links the finished recording to that workout's result log. Open the result details to play it from the Workout video panel. You can also upload a local recording and download an uploaded recording when you need it on the device.
Repnotes can suit clinics that want exercise results, home-program activity and practitioner observations available in a structured note workflow. Your PMS templates may remain the right fit when the record is created entirely in the practice system. With a configured Cliniko or Nookal integration, reviewed records can be transferred to the practice system.
Repnotes supports configured integrations with Cliniko and Nookal. Depending on the clinic's setup and permissions, the workflow can import relevant patient information and transfer a practitioner-reviewed record to the practice system. Check the integration during onboarding before relying on it in a live workflow.
General AI scribes typically turn a recorded conversation into a generated draft. Repnotes takes a different approach: it combines exercise-log data with a structured, clinician-reviewed form. Its optional activity transcription preserves the recognised words, while the local Interpret action routes explicit “Repnotes, add to…” commands into supported fields rather than generating a summary. The practitioner reviews and edits the final note before export or PMS submission.
You can use Repnotes without an integration and export a formatted document for your existing record system. The practitioner should review the document and confirm the transfer into the clinic record.
Patients use Repnotes to view prescribed Home Exercise Programs and log activity when they exercise at home. Repnotes can also be used in clinic, where practitioners record activity during the session. Those records can provide a starting point for the clinician-reviewed note workflow.
Yes. Clinics and practitioners can create exercises, goals and routines, keep them private, share them with their clinic, or publish them to the wider Repnotes library.
When creating an exercise or routine, choose whether it remains private, is shared with your clinic, or is published to the wider Repnotes library. Other users can search, rate and provide feedback on published items. A rating or comment is not a clinical endorsement.
Practitioners and patients need a supported Android or iOS device for the Repnotes app. Some functions, including data transfer and some device speech services, require an internet connection.
We offer guided onboarding for clinic teams. It is a chance to check the workflow, roles and configured integrations with your own process. Contact support@repnotes.com.au to discuss induction support.
The pilot gives a small clinic 30 days to test one real workflow with two practitioners and guided onboarding. It is for assessing practical fit; it does not guarantee time savings, compliance outcomes or funding results.
The treating clinician remains responsible for reviewing, correcting and approving the final record. Repnotes organises available session evidence and note fields; it does not replace clinical judgement or determine compliance, claim or audit outcomes.
Plans include unlimited patients, structured note templates and exercise-program features. Cliniko and Nookal integrations are included with Starter Clinic and Growth Clinic plans, subject to configuration. See the Pricing page for current plan details.
No, we do not store payment information. Payments are securely processed through Stripe, which manages your information according to their strict privacy standards. Saving your card details for automated payments is optional and requires your explicit consent.
No. Repnotes provides structured fields that can support documentation, including service details, goals, observations and outcome measures. The clinician and clinic remain responsible for the accuracy, completeness and appropriate use of each record.
Repnotes provides access-control and consent-related controls intended to support responsible clinic workflows. Clinics remain responsible for their own privacy, professional and contractual obligations. See our Privacy & Security information and confirm the setup appropriate to your clinic.
Repnotes can transfer supported notes to your practice-management system, which may remain your clinic's primary record. Your clinic should confirm its own retention obligations and verify each transfer.
No. Repnotes is designed for Australian clinic workflows. For information about the product's privacy and security approach, read the Privacy & Security information and seek advice for obligations that apply to your clinic.
Information is handled for the purposes described in our privacy notices, including through service providers and where disclosure is required or authorised by law. Support access is restricted to authorised assistance and operational needs.
Our Privacy & Security information describes the access-control, data-handling and integration practices we publish. Confirm any clinic-specific security requirements during onboarding.
Your clinic should maintain its own access, device, password and incident-management practices. Raise product-specific questions with support@repnotes.com.au during onboarding.
Account and data-deletion requests are handled in line with the applicable privacy notice and any retention, security or dispute-handling requirements. Clinics should confirm their own record-retention obligations and verify transfers to their primary record system.
The information handled depends on the account and workflow being used. See the Privacy Policy and Privacy & Security information for the published details, or contact the privacy officer with a specific question.
If you have any concerns or notice a potential issue, you can contact our privacy officer directly. If you’re not satisfied with the resolution, you may escalate the matter to the Australian Privacy Commissioner.
